Job Description :

• Provide detailed counseling to the walk-in clients regarding Canada, Australia, U.K., USA etc. Skilled & Business immigration programs.
• Handling telephonic inquiries on daily basis and providing telephonic counseling to the clients.
• Responsible for Sales Revenue & Registration numbers
• Responsible for Sales conversion ratio towards inquires and registrations.
• Adapt easily to new challenges, new programs & new policies.
• Researching & tracking official immigration websites on a daily basis.
• To stay updated and organise trainings for immigration programs and implementing them into counseling.
• Providing best counselling possible while focusing and improving upon customer satisfaction.
• Taking strong sales telephonic follow-ups on daily basis.
• Sending emails to the clients on regular basis.

Job Description :

• Agreement Audit Debit Side With Live sheet & Party book
• Agreement Audit Credit Side With Live sheet & Party book
• Country change audit with Live sheet & Party book
• Receipt audit with Live sheet
• Receipt audit with Party book
• Receipt audit With Enrolment form
• DCR Audit of all branch
• Collection sheet Audit
• Branch audit ( Agreement & Receipts)
• Any audit As per requirement

Job Description :

• Analyzing and Evaluating Existing Client Behaviour to identify new business opportunity
• Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Developing Strategies to increase customer engagement
• Creating a positive on-boarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Ensuring that clients are satisfied with the company’s products and services in order to increase client retention, and decrease complaint ratio.
• Handling Client objections and complaints
• Coordinating with internal and external teams to ensure accurate execution/deliveries of projects/orders.
• Maintaining an accurate record of all existing clients.
• Candidate must have In-house sales experience.
• Preferred industry would be Education or Hospital.
• Candidate should have written and verbal communication.

Job Description :

• SOP Writing for Admission
• SOP writing for Visa file
• Admission interview preparation
• Visa Interview preparation
• Supplemental writing
• Write essay, question & answer as the requirement

Job Description :

• Counsel Students & Parents about study abroad courses and its benefits.
• Clarifying doubts of Students & Parents related to student visa process
• Champion Entire Student Cycle: Prospecting, Counselling, Admission, Orientation & Support.
• Handling assigned administrative responsibilities.
• Preferably Canada, UK, USA, Australia and various countries Visa Process.
• Co-ordination with Advisors & Buddy Counsellor for further documentation process

Job Description :

• Responsible for creating and executing admission strategy.
• Checking the applications & send it to the colleges/universities/source
• Must possess Excellent English Language Skills & should be well versed with MS Office.
• Handling all day to day communication with university for offer letter
• Helping consultants & Advisor to solve their queries for promoting college or university

Job Description :

• New Registrations(1st meeting)
• Register clients for their work
• Create separate sheets for checking
• File checking
• Create a declaration once the file is ready to submit
• Questionnaire after the file is submitted
• Got Visa Clients when visa stamping is ready

FILE PREPARATION

• Case sheet preparation
• Creating separate tracking sheet
• Conducting the discussion for finalizing the NOC
• Checking the folder
• Creating the online application and uploading the same

QUERY/INELIGIBLE

• Managing embassy queries/ Ineligibility received and conducting discussions with options
• Preparing embassy query solutions
• Preparing clarifications
• Send query

SHEETS OF CLIENT’S DATA

• Maintaining Master Sheet Maintaining
• Maintaining Eligibility Sheet
• Email/Call follow ups

CLIENT’S CONNECTION

• Follow up by Email as per process
• Calling the Client as per process

Job Description :

• Taking inquiries for allotted countries and following up with them
• Process the applications and take regular follow-ups.
• Make couriers for application packages.
• Research universities about various courses & stay updated on the same.
• SOP preparation requests and follow-ups.
• Maintenance of registration trackers and checking of admission tracker regularly along with the support of back-end staff.
• Follow up with students for balance fees.
• Carry out the registration process.
• Collect the necessary documents of the clients after the registration.
• Finalize the universities and the courses that are relevant as per their existing qualifications.

Meeting client

• New Registrations(1st meeting)
• Register clients for their work
• Create separate sheets for checking
• File checking
• Create a declaration once the file is ready to submit
• Questionnaire after the file is submitted
• Got Visa Clients when visa stamping is ready

FILE PREPARATION

• Case sheet preparation
• Creating separate tracking sheet
• Conducting the discussion for finalizing the NOC
• Checking the folder
• Creating the online application and uploading the same

QUERY/INELIGIBLE

• Managing embassy queries/ Ineligibility received and conducting discussions with options
• Preparing embassy query solutions
• Preparing clarifications
• Send query

SHEETS OF CLIENT’S DATA

• Maintaining Master Sheet Maintaining
• Maintaining Eligibility Sheet
• Email/Call follow ups

Job Description

• Accountable for Business Development of all services ie. IV, FE, NIV, Coaching, Auxiliary and Developing B2B Network mainly for IV, FE & NIV.
• Planning and overseeing new marketing initiatives.
• Meeting HNI Clients, Corporates, SME and MSME clients for tie up
• Possess a strong understanding of our products, our competition in the industry and positioning
• Proactively identify sales prospects and conduct business development activities in the geography assigned.
• Any other work given by the management
• Research prospective clients/company/institutes in targeted markets to find new opportunities and follow through to a successful meeting.
• Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients
• Follow the latest industry developments and stay up-to-date on corporate competitors
• Developing goals for the team development and business growth and ensuring they are met.
• Responsible to development at city, area, state level
• Follow up on new leads and referrals to generate business
• Conducting Seminars / Events and campaigns at city & state level
• Coordinate with Marketing team & respective department for the execution of successful event
• Post generation of lead transfer it to concern department for further action

Job Description

• Forex Transaction – following up with clients of all products
• Strive to reach out all the clients for all respective services (at different stages) and provide proper information
• Maintaining respective service data sheet and prepare monthly report for the management
• Check the rate of services on website or vendor then provide to student/client as per the requirement
• Maintaining of register (Courier & DD/TT)
• Checking of Misc. vendor invoices
• Coordination with vendors for commission

Roles & Responsibilities

• From FE Students for paying college fees, tuition deposit fees, GIC blocked account, Personal account
• From IV – NIV – follow up for DD / Forex card / Currency
• To give transactions of WUBS to EBIX or Weizmann and transactions other than WUBS to any Forex Dealers
• Managing forex vendors tie-ups and coordinating with management
• Prepare profit sheet and share with management on daily basis
• Reach all the client/students (Leads) and strive to availed our services
• Provide services to the client on time
• Coordinating with client and vendor and provide services (Hard copy or soft copy handover)
• Inform to FE department (Visa, Admission, and Commission team-member) after availed the services like, College fees, and GIC payment.

Job Description

• Responsible for market analysis, competitor analysis & research.
• Responsible for product development.
• Organize and analyse research data suing statistical tools.
• Stay updated on career counselling regulations and guidelines.
• Any other task assigned by Manager or Management.
• Conduct in-depth research on global career counselling market trends and demand.
• Identify target audiences and market segments for the new product.
• Analyze competitors and their strengths/weaknesses.
• Conceptualize and design the new career counselling product based on the research insights.
• Suggest innovative features aligned with market demands.
• Assist in creating a development roadmap.
• Design surveys to gather user feedback on career counselling needs.
• Analyze data to guide product and marketing strategies.
• Continuously gather feedback for iterative improvements.
• Maintain user surveys and feedback.
• Prepare comprehensive research reports with actionable recommendations.
• Prepare daily work report.

Job Description

• Student Guidance Experts: Counsel Students and parents, providing comprehensive guidance on study abroad courses, admission requirements, and visa processes for all countries we promote.
• Application Generation: Assist students in navigating the application process, ensuring accurate documentation and timely submission of applications.
• Lock Process: Follow up and provide support throughout the entire student cycle, including securing acceptances and completing the lock process.

Job Description

• Counseling Clients for Non Immigration Visa.
• Timely Follow ups and convert them to registrations
• After Registration process Like Provide Checklist and explain Properly, Welcome Email sent, Process Explanation to Clients
• File preparations of the registered clients timely.
• Co-ordination with Deputy Manager – Quality and Manager for file checking
• Take Account clear from Account department
• Timely File submission
• Maintaining records of Visa and refusals with reasons
• Once File got refused discuss with Deputy Manager – quality and Manager for further process
• Sheets and CRM Updating
• Submit daily, monthly report to Manager or as and when required.

Job Description

• To maintain all statutory compliances of firms and LLP
• Prepare and get filed GST returns on monthly basis.
• Accounting & Compliance of GPP Firm
• Be in touch with consultants for tax compliances.
• Income tax and TDS & GST compliance.
• Property Document maintenance.
• Audit of bank book of all individuals
• Coordinating with lawyer for title clearance & other legal & property related matters.
• Coordinating with clients for coming at registrar office.
• Property document maintenance.
• Any other work given by Manager or Management
• Once File got refused discuss with Deputy Manager – quality and Manager for further process
• Sheets and CRM Updating
• Submit daily, monthly report to Manager or as and when required.

Job Description

• Should have a minimum of 2 years of relevant experience
• Should have knowledge about latest software
• Must know trouble shooting
• Should have hardware & networking related knowledge

Job Description

• Checking the applications & send it to the colleagues
• Must possess excellent English languages skills & should be well versed with MS Office
• Handling all day-to-day communication with university for offer letters
• Helping consultants & advisor to solve their queries for promoting college or university
• Checking portals
• Follow/ Chase on offers
• Any other work given by manager or management

Job Description

• Daily half an hour meeting with the manager for task review & day planning
• Supervising the cleaning and maintenance of the premises done by peons & housekeeping agency with proper checklist on daily basis & submitting the report to the executive admin back office
• Training and managing peons, housekeeping & security agency for smooth operation
• Maintaining vendor directory and inviting new vendors for maintenance and AMC purpose
• Maintaining & submitting the asset register the accounts department on monthly basis
• Prepare scarp list and submit it to the admin manager for further instruction
• Follow up with the vendors for timely material delivery
• Maintaining warranty sheet of all the items purchased

Job Description

• Daily 2 times floor visit to observe if any repairing/ maintenance required
• Training security agency for smooth operation
• Maintaining vendor directory & inviting new vendors for maintenance & AMC purpose
• Getting repairing/ maintenance work done without disturbing routine work of other employees
• Prepare scrap list and submit it to the admin manager for further instruction
• Follow up with vendors for timely material delivery
• Keeping the record of all electrical drawing & layout of all the premises

Job Description

• Provide workshop sessions in group/ 1 to 1 registered client on personality development, redefine persona & job interviews
• Need to prepare PPT & keep on updating PPT as per new guidelines or updates
• Assist resume building & LinkedIn profile & check that the same is applied
• Workbook checking of client & guide accordingly
• Conduct Training for Rao Employee & Clients
• As & when required for coaching lectures
• Any other work given by management

Job Description

• Give training to the employee on training topics such as soft skills, grooming, behavior, communication, reporting, team player, client service, etc.
• Collect required training data from Deputy Manager
• Prepare training module for each training requirement
• Conduct the training according to training module
• Conduct the test after the training
• Any other task given by manager or management